Our care homes are available for ex-service personnel and their families. If you are unsure whether you or someone close to you is eligible, we recommend calling our helpline team 0808 802 8080 or contacting your choice of care home.

We know that care home applications can feel daunting, but our helpline team are on hand to support you every step of the way. You can make initial enquiries by telephone or email to your preferred care home.

If you plan to move into one of our care homes immediately or within the next 3 months, you will then be asked to complete our application form for you to return to your preferred care home.  We can also provide help to complete the form – simply call 0808 802 8080 or email [email protected] for more details.

Once your application has been received, a needs assessment will take place to help us assess your care needs. This may take place at home or we can also visit you in hospital; providing an opportunity for you to ask any further questions. Your application is dependent upon confirmation of eligibility and the outcome of your care needs assessment. If successful, we will confirm in writing and arrange the next steps, including your arrival date with you.

In some circumstances, we are also able to provide support for those under the age of 65 years seeking care or rehabilitation support. However, we recommend contacting your chosen care home for further information.

Download our application form