For many branches the the annual general meeting has been the first opportunity to meet face to face since March 2019.
In Devon, we moved to an online platform using both Microsoft Teams and zoom maintaining engagement with branches virtually. Offering online training with one of the ways we continued our support during the dark days of the pandemic.
Head office communications also moved to online platforms and regular briefings have been provided to county chairman, MSO’s, and on a number of occasions our members by using Microsoft Teams to create virtual town hall style meetings covering subjects such as corporate updates, branch community support, and in September 2020 the legion annual conference was broadcast to the members as a webinar. It worked so well that in 2021 the conference was also produced in this format and took place on the 15th of May the birth date of the legion and included an online act of remembrance from the National Memorial Arboretum.
November 2020 so I reduced Poppy Appeal with limited merchandise and personnel. Our collectors did their best and although not a bumper year by any means the appeal brought in around £36 million for the period October 2022 September 2021. Welsh income which down so were the associated costs of expenditure on merchandise which in effect meant the impact was less than it could have been.
Area teams continue to work from home and requests for welfare has continued. Pre pandemic average waiting times for assistance was 17 dairies, now they are much reduced with an average response to routine requests being three days. If there are any benefits to be derived from the COVID-19 period this would be one.
Currently the legion operational (welfare) staff are undergoing a review with a number of recommendations being shared with membership at the town hall meetings. One recommendation that was acted upon swiftly was the closure of the 16 pop in centres, for us this meant the closure of the office in Plymouth. The office has now been cleared and a visible presence in Plymouth no longer exists. That said, 6 regional pop ins have been created, these are London, Cardiff, Belfast, Edinburgh, Manchester, and Birmingham.
Impact for us as a county is low, staff working from home policy remains the way forward. Our beneficiaries continued to be supported and waiting times are far better than pre pandemic levels. Sign posting for assistant should be to the legion contact centre on 0808 8028080.
The visible side of our organisation will be clubs, our branch websites, and social media platforms. All will play a crucial part in local engagement and branches and clubs are encouraged to develop a plan for ensuring any contact by a beneficiary is a positive one.
In my 2021 the Legion turned 100 celebrating its centenary by replicated the act of placing 4 wreaths at the cenotaph in London as occurred on the 15th of May 1921. In Devon a number of branches could trace their lineage to 1921 and various events were organised from cream teas to gala dinners. The county itself can trace its formation date to the 21st of November 1921 when a number of branches met at the United Services club in Exeter and voted to create a county structure headed by a county chairman.
In July our Membership Support Officer Adrienne Long retired. Due to the changes within the legion and the consultant process recruitment was put on hold and instead we were allocated an interim MSO, at first covered by the Cornwall MSO Martin Pelling who was then seconded to a role in Dorset. We were then provided with cover by the Buckinghamshire MSO Lynn Lawson.
County membership remains good with 6500 Legionnaires linked to 62 branches. The county has 9 legion clubs,
And finally, online meetings for some aspects of our work at county level will continue, in some cases a hybrid approach may be considered with both face to face and online aspects occurring at the same time, that said, face to face will continue to be a preferred method where it is possible. From a county perspective this will start with our county quarterly meeting on Saturday 4th December 2021 at Starcross Royal British Legion club.
It is a new start with a change of team dynamics, we look forward to working with you and taking the county from strength to strength providing advice, guidance, training, and above all comradeship.
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