The Royal British Legion’s Independent Living Service

The Royal British Legion’s Independent Living Service

What is the Independent Living Service?

The Royal British Legion’s Independent Living Service comprises of two Services; the Independent Living Advice Service, and the Handy Vans Service. The overall aim of the Service is to enable beneficiaries to live safely and well in their homes.

What does each Service offer?

The Independent Living Advice Service offers specialist advice and advocacy on a wide range of issues, to those who have a disability or vulnerability, who are facing issues maintaining their independence in the home. The remit includes challenging local authority decisions on care packages including Disabled Facilities Grants (DFGs), social isolation issues and loneliness, and aids and adaptions.

The aim of the  Handy Vans Service is to provide a well respected and trusted low level home  maintenance and home improvement service. Working to a high standard, the Service is designed to enable beneficiaries to live independently in their own homes by providing minor home repairs and adjustments, whilst enjoying a   safe and secure environment. The remit includes carrying out fire safety checks and installing smoke alarms, installing grab rails and access ramps, and putting up shelves.


Who can the Service help?

The Independent Living Advice Service can support all Legion beneficiaries.

The Handy Van Service can assist Legion beneficiaries who meet the following eligibility criteria;

Over 70 years old


On a means tested benefit


Are considered Vulnerable by the following definition;

“is or may be in need of community care services by reason of mental or other disability, age or illness; and who is or may be unable to take care of him or herself, or unable to protect him or herself against significant harm or exploitation”.

How do people access/refer to the Service?

Both Services can be accessed by contacting the Legion on 0808 802 8080.

Who do I contact if I would like more information on the Service?

You can contact Brenda Houlton, the Regional Lead for the Independent Living Service by calling 07500 764080 or emailing

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